Shipping Terms & Delivery Fees

Delivery timeframes, shipping fees and international orders

Australian Orders

1. Delivery Timing

Our delivery partner aims to deliver orders in a timely manner. However, we cannot guarantee specific delivery dates or times. The following are indicative delivery timeframes based on the delivery destination provided at checkout.

Within NSW
5–7 business days
Estimated from dispatch
Within Australia
7–14 business days
Estimated from dispatch

We aim to deliver products to the address you provided at checkout, in accordance with your registration document, within these indicative timeframes.

Delivery delays may occur

From time to time, our delivery partners may experience delays outside of our control. Where possible, we endeavour to keep you informed of any delays affecting your order.

Track your order

You can check your order status at any time by logging into your account. If your order has not arrived as expected, please check your order status online before contacting us.

2. Delivery Fees

Delivery fees are calculated based on the purchase amount per warehouse.

FREE DELIVERY
Orders over AUD $1,000
Per warehouse
5% DELIVERY FEE
Orders under AUD $1,000
Per warehouse
Delivery fees reflect shipping and handling costs and may depend on factors such as size, weight and delivery location.

International Orders

International Delivery

International orders will be dispatched once the order has been placed and full payment has been received.

Estimated delivery times and delivery fees may vary depending on the delivery location and quantity of items ordered.